20+ Years Protecting Kitchens│ 2,500+ Satisfied Customers│ 100% Compliance Rate
Talk to Our Team
Real people who care about your kitchen's fire safety.
Prefer email? Complete the form below
Send a Message
✓ No obligation | ✓ Response within 4 hours |  ✓ Detailed quote within 24 hours
QUICK ANSWERS BEFORE YOU CONTACT US
We know you might have a few questions before reaching out. Here are the answers to what most customers ask:
Yes, we service all commercial kitchens across South East Queensland and Northern NSW, including:
- Brisbane (CBD, North, South, East, West)
- Gold Coast (entire region)
- Sunshine Coast (Caloundra to Noosa)
- Ipswich and surrounding areas
- Toowoomba region
- Northern NSW (Byron Bay, Tweed Heads, Ballina, Lismore)
If you're outside these areas, call us anyway on 1300 439 019 - we may be able to help or recommend a trusted provider.
During business hours (Monday-Friday, 7am-5pm): We respond to all enquiries within 4 hours. Most customers receive a call or email within 1-2 hours.
After hours or weekends: We'll respond first thing the next business morning (typically by 8am).
For emergencies: Call 1300 439 019 - we offer emergency service for urgent situations like failed health inspections or immediate fire safety concerns.
You'll never wait days for a response. Your enquiry comes directly to our team, and we respond personally - no automated systems, no overseas call centres.
Yes, absolutely. Every quote is:
✓ Completely free - no charge for assessment or quote preparation
✓ No obligation - you're under no pressure to proceed
✓ Detailed and transparent - clear breakdown of what's included, no hidden costs
✓ Valid for 30 days - giving you time to make the right decision
We'll never:
- Pressure you to book immediately
- Add surprise fees after quoting
- Require payment upfront for quotes
- Use high-pressure sales tactics
Our approach: We provide honest quotes, answer your questions, and let you decide when you're ready. Over 2,500 customers have trusted us because we respect their decision-making process.
Here's exactly what to expect:
Step 1: We Receive Your Enquiry
Your form comes directly to our team (not a call centre or automated system).
Step 2: We Contact You (Within 4 Hours)
A member of Cameron's team will call or email you (whichever you prefer) to:
- Understand your kitchen's specific needs
- Ask about your cooking equipment, volume, and current maintenance
- Answer any questions you have
- Arrange an on-site assessment if needed (free, no obligation)
Step 3: You Receive Your Detailed Quote (Within 24 Hours)
We'll send you a comprehensive written quote including:
- Scope of work specific to your kitchen
- Transparent pricing breakdown
- Timeline and scheduling options
- What's included (compliance certificates, before/after photos, etc.)
Step 4: You Decide When You're Ready
No pressure, no follow-up harassment. When you're ready to proceed, simply:
- Call us on 1300 439 019, or
- Reply to your quote email, or
- Use the booking link we provide
Most customers are scheduled within the week, but you choose the timing that works for your operations.
Yes. We understand that urgent situations arise:
- Failed health or fire inspection requiring immediate remediation
- Unexpected compliance audit with short notice
- Visible fire hazards discovered that need immediate attention
- Insurance requirements with tight deadlines
- Kitchen fires or near-misses requiring assessment and cleaning
For emergency service:
- Call 1300 439 019 immediately (available 24/7)
- Explain your situation and urgency
- We'll prioritise your job and often can attend same-day or next-day
Emergency service may incur additional call-out fees for after-hours work, but we'll always discuss costs upfront before proceeding.
For planned maintenance, we recommend booking 1-2 weeks ahead to secure your preferred date and time.
Yes, we offer tailored cleaning plans to meet the unique needs of your kitchen. Contact us to discuss a customised plan for your business.
Still Have Questions?
For more detailed information, please visit our complete FAQs page.
Or contact us now - we're here to help:
Call: 1300 439 019 (Mon-Fri 7am-5pm, 24/7 emergency)
Email: Complete the form above for response within 4 hours
OUR REACH
FROM THE Sunshine Coast to Northern NSW
Grease Busters proudly delivers its services across the regions of Brisbane, the Sunshine Coast, Gold Coast, Northern NSW, and Ipswich/Toowoomba. Our dedicated team is committed to delivering cleanliness and compliance to kitchens in need, wherever they may be situated.
Ready to protect your kitchen? Our team is standing by.
Call 1300 439 019 Mon-Fri 7am-5pm
Or complete the form above for response within 4 hours